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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Jan and I, found the 5th wheel,that We both liked. Ryan, was
very patient, with us. We waited a few months to make the
purchase, until I retired. Ryan, got us a good price on the unit
being our first 5th wheel, with necessary equipment. Like the old story goes, We waited a day to call Ryan. To tell Ryan to mark it sold. Ryan, called back 10 minutes later ti inform us
that another couple came in 30 minutes before our call and purchased the 5th wheel.
But as luck would have it. Ryan, found us another 5th wheel
that He had coming in on trade. It was a great buy, and Ryan
and the staff made us very satisfied, 5th wheel was like new.
Needless to say, We didn't wait to buy this unit.
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| By: Del Somerset,WI |
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"A few years ago, we had planned to buy a new travel trailer. Due to some unforseen financial circumstance, we had to cancel the order. Imperial not only refunded our deposit, they did so with professionalism and kindness. We swore that when it came time to purchase one we would return. We found a beautiful used travel trailer and came back to Imperial (once again working with Ryan) and purchased our dream trailer. Ryan is an amazing customer service representative and made us feel important and worked with us to ensure our large purchase was treated with concern for OUR well being and peace of mind. Ryan was patient with our many questions and took time to reassure us when we had doubts about the purchase. Once we signed the deal, Ryan's excellent customer service didn't cease. During our walk-through, we noticed that the tires were worn and we were concerned that we should replace them. Ryan worked with us and not only secured four ties, had them put on, he also shared in the cost. We were blown away by his constant care for our comfort. Robert was amazing as we did our walk-through and again answered all our questions and fixed the small issues we had. He is extremely knowledgeable and we never felt rushed. Imperial has a customer for life and we know that when we are ready to move to a fifth wheel (Ryan) we will be back. I could not imagine a more postiive experience than this. The money spent to purchase our trailer was made even more satisfying in that we were able to work with the awesome team of Robert and Ryan. Thank you, thank you, thank you.
Sincerely,
Carl and Donna Troje"
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| By: carl @ donna cottage grove,MN |
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"Great people!"
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| By: Gary Woodbury,MN |
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"I am really pleased at how easy the buying the process was and how well you guys were able to deal with the time frame of picking up and going through the travel trailer with us. Needless to say when we are ready to upgrade we will be back to see Troy for our new travel trailer.
Thanks to everyone,
Stefanie & Aaron"
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| By: Stefanie Bloomington,MN |
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"Ryan was by far the easiest salesman to work with. We changed our mind after we already had the check in hand to purchase one 5th wheel but it was too heavy for my truck. Ryan stood by our decision and worked with us to get what we wanted. We are extremely happy with our 5th wheel and the service that Ryan has given us. Top Grade salesman at a top grade Dealer. They will only sell you what is RIGHT for YOU. 5 star+"
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| By: Thomas Minneapolis,MN |
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"great experience, ryan in sales was great to work with."
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| By: Dustin Cannon Falls,MN |
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"The staff at Imperial Campers are second to none! From the Sales staff to Parts to Service, everyone greets me pleasantly and makes me feel like my needs or concerns are always cared for. I have purchased 3 units and will purchase more fom Imperial."
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| By: Jim New Richmond,WI |
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"Excellent Dealership, been with them for 30 years."
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| By: Gary ,MN |
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"GOOD SERVICE ,GREAT STAFF (TROY)"
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| By: TIM BLAINE,MN |
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UNTIL SPRING! See over 15 Models in our Heated Indoor Showroom!
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